If you must cancel your order for any reason, please contact us via email as soon as possible after placing your order. For credit card purchases, the pre-authorized funds held as "pending" will be released within 3-5 business days. For PayPal purchases, the refund will be sent to the account used to place the order. Once your order is in process, a cancellation will incur a 10% restocking fee. If your order has already shipped, please see our return policy for more information.