Orders

Pre-Arrival Orders
Pre-arrival FAQ: Pre-arrival FAQ: Long Term Pre-arrival Definition: Ordering wine directly from our supplier partners in Europe, through us, in advance ...
Tue, 17 May, 2022 at 4:32 PM
Order Status
If you have placed an order and would like to check its status, you can do this in your account. Simply log into your account and click on the "Orders ...
Thu, 12 Aug, 2021 at 1:33 PM
Phone Correspondence
We are adjusting to an increased volume of business. Our response to phone correspondence has been challenging while trying to maintain timely completion of...
Thu, 12 Aug, 2021 at 1:35 PM
Packing Slip
We only include product information (no pricing) and gift messages (if applicable) on the packing slips included with your order. Your receipt will be email...
Thu, 12 Aug, 2021 at 1:35 PM
Minimum Purchase
We require a minimum purchase of $75 in order to ship. If you are placing a local/curbside pickup, there is no minimum purchase required.
Thu, 12 Aug, 2021 at 1:36 PM
Phone Orders
For proper processing, all orders must be submitted via our website. We do not accept phone orders at this time.
Thu, 12 Aug, 2021 at 1:37 PM
Hold an Order
We currently offer the option of holding your order in our climate controlled warehouse at no extra cost. We are able to hold your order until moderate temp...
Mon, 4 Oct, 2021 at 8:53 PM
"Awaiting Inventory" - "Transfer"
We are not able to stock all 21,000 items available in our warehouse. Certain items on our website require a transfer from the supplier before they are read...
Thu, 12 Aug, 2021 at 1:37 PM
Wait Lists
We do not employ the use of waiting lists at this time. The best way to be notified of new or restocked products would be to sign up for our weekly email ne...
Thu, 12 Aug, 2021 at 1:37 PM
Payment Methods
For all online orders, we accept Credit/Debit cards (MasterCard, Visa, Discover, American Express), PayPal or Gift Certificate.  For non-US credit...
Thu, 12 Aug, 2021 at 1:37 PM