Shipping

Folder for adding Shipping FAQs articles

Adult Signature Required
When shipping direct-to-consumer alcohol purchases, federal law requires an adult signature by the recipient. The courier will make three attempts for a del...
Thu, 12 Aug, 2021 at 1:57 PM
Shipping Insurance
The Saratoga Wine Exchange automatically adds insurance to each order shipped. This covers you from any package lost or damaged in transit.
Thu, 12 Aug, 2021 at 1:58 PM
Personal Shipping Label(s)
You have the option of sending us your personal shipping label(s). Please note the following: 1) You assume all risks associated with shipping.  ...
Thu, 12 Aug, 2021 at 1:58 PM
Extreme Weather
We currently use Styrofoam or pulp packaging containers with protected compartments for each bottle. This provides a measure of temperature protection. Stil...
Thu, 12 Aug, 2021 at 1:58 PM
Destination Address Change
The destination shipping address for your order can be changed only during the "Received" or "Awaiting Inventory" status. Once your pack...
Thu, 12 Aug, 2021 at 1:58 PM
Overnight Shipping
Orders that utilize standard or priority overnight shipping cover the transit time for the package, and not from the time the order is submitted. Orders are...
Thu, 12 Aug, 2021 at 1:59 PM
West Coast Shipping
Ground from our location to California could be 5 days or more in a hot truck. This may compromise the integrity of your wine purchase. Using an express ser...
Thu, 12 Aug, 2021 at 1:59 PM
Shipping Policy
All wines are sold in New York and title passes to the buyer in New York. We make no representation to the legal rights of anyone to ship or import wines in...
Thu, 12 Aug, 2021 at 1:59 PM
PO Box Address
We cannot ship to PO, APO, or FPO box offices.
Thu, 12 Aug, 2021 at 2:01 PM
Shipping Containers
Orders are typically shipped in three different size boxes: 3, 6 and 12 bottles. For orders larger than 12 bottles, we will ship in separate boxes. For exam...
Thu, 12 Aug, 2021 at 2:01 PM